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Casinos with a Underneath normal Safety Index generally have an unfavorable ratio of their selection of visitors to related problems submitted by gamers. It means that this casino has probably addressed some players unfairly before. Submitted: 19 Nov 2023
Hi there Mkit. Be sure to supply us together with your username to ensure that we can easily overview your account and help you using your situation.
The player within the US continues to be struggling to withdraw his winnings. Several weeks once the grievance was submitted, the player managed to obtain his money and the situation is solved.
Casinos using a Beneath regular Security Index usually have an unfavorable ratio in their quantity of visitors to related grievances submitted by gamers. It ensures that this casino has in all probability treated some players unfairly before. Submitted: 22 Mar 2022
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The player from California had asked for a withdrawal less than two months just before submitting the criticism. Their dollars hadn't been been given still. The Issues Team had recommended the participant to wait a minimum of fourteen days just after requesting their withdrawals in advance of distributing a criticism, given that the delay might have been on account of unfinished KYC verification or a significant volume of withdrawal requests. Soon after various contacts Together with the casino, the player verified that their issue had been solved.
We apologize to the inconvenience a result of our verification system. We require the knowledge so as to guard you to be a shopper and also our casino.
The moment We have now all this information and facts, We are going to Ensure that you escalate this to the appropriate Office being reviewed. You are going to acquire an e-mail with the result.